REFUNDS OR EXCHANGES
We hope you love our products as much as we do. However, it is important to read our returns and exchanges policy before making any purchases. If you need to return or exchange an item, please contact SOS at the earliest convenience after receiving the product from us.
RETURNS AND EXCHANGES
If you change your mind about your purchase, SOS is happy to exchange the item as long as it is in new condition, unused, unopened and returned within 30 days of original dispatch. Unless the product is faulty, all additional postage costs for returning items will be at your expense. Note: All returns must be processed through your My SOS account or by contacting SOS within 30 days of purchase.